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Frequently Asked Questions
How do I connect my Xero account?
Go to Settings → Integrations → Click "Connect to Xero" and authorize the connection. You'll need admin access to your Xero organization.
Can I connect multiple Xero organizations?
Yes, Professional and Enterprise plans support multiple Xero organizations within a single xapport account.
Are the loan agreements legally binding?
Yes, our templates are drafted by Australian legal professionals and comply with Division 7A requirements. However, we recommend having your accountant review documents for your specific situation.
What happens to my data if I cancel?
You can export all your data (loans, documents, shareholders) at any time. After cancellation, your data is retained for 90 days before permanent deletion.
How secure is my financial data?
We use bank-level encryption (AES-256) and store data in Australian data centers. All connections to Xero use OAuth 2.0 for secure authentication.